Legal notice

Site owner and operator
This website, penspersonalised.co.uk, is owned and operated by Pens
Personalised.
Pens Personalised
222 Kensal Road
London
W10 5BN
United Kingdom
Email: hello@penspersonalised.co.uk
Telephone: 07807 558794

Pens Personalised is a trading name of PensPersonalised, operating as a sole
trader in England.

What we do
We sell writing instruments and engrave them to order in London.

Hosting
This website is hosted by Shopify International Limited, Victoria Buildings,
1-2 Haddington Road, Dublin 4, D04 XN32, Ireland.

Content
The content of this website is provided in good faith and for general
information. We take care to keep product descriptions, prices and delivery
information accurate and up to date, but we do not warrant that everything is
free from error. Where an error affects your order, we will contact you and,
where appropriate, refund you in full.

Intellectual property
The text, images, layout and design of this website are owned by Pens
Personalised unless otherwise stated. Brand names, logos and product images
belonging to the manufacturers whose products we sell remain the property of
those manufacturers and are used to describe the goods offered for sale.

Complaints
If something has gone wrong, email hello@penspersonalised.co.uk with your order
number and we will respond within two working days. We would always rather
resolve a complaint directly.
If you are a consumer in the European Union, the European Commission provides
an online dispute resolution platform at https://ec.europa.eu/consumers/odr.

Governing law
These pages and any dispute arising from them are governed by the laws of
England and Wales.